Privacy Policy

INTEGRAL PRIVACY NOTICE FOR THE PROTECTION OF PERSONAL DATA

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In terms of the Federal Law on the Protection of Personal Data, held by Individuals and their Regulations, we hereby inform you that SMILE MASTERS, located at Cordillera de Los Andes No. 115, Col. Lomas de Chapultepec, 11000, Miguel Hidalgo, CDMX, is responsible for collecting your personal data. The use of what is given to them and their protection in compliance with the principles of legality, quality, consent, information, purpose, loyalty, proportionality, and responsibility is provided in the LFPDP and in accordance with this Privacy Notice.

Those interested are those who provide the Personal Data to SMILE MASTERS directly before the officials of SMILE MASTERS.

PURPOSE OF THE TREATMENT OF PERSONAL DATA COLLECTED BY SMILE MASTERS

The personal data that SMILE MASTERS collects from you will be used for the following purposes that are necessary for the service you request:

A.- Primary Purposes

SMILE MASTERS requires you to use your personal data to provide the services and products you have requested, specifically dental treatments, implants, and reconstruction, to inform you about changes in them and to evaluate the quality of the service that we provide. In order to be able to initiate our commercial intermediation, we require the following personal information: Name, Surname, Email, Telephone numbers (home, cell phone, and/or office).

In some cases, where it is strictly necessary for the signing of contracts in general or in cases where an act of sale or lease with third parties is carried out, we can collect the following information: Official identification, address, RFC, CURP, proof of income, personal, labor, or commercial references, marital status, occupation, date, and place of birth, proof of income, public deed accrediting ownership of the respective property, Receipt of property payment, receipt of services (water, electricity, or telephone).

B.- Secondary Purposes

In addition, we will use your personal data for the following purposes that are not necessary for the requested service but which allow us to facilitate better service:

  1. SMILE MASTERS will use your personal data to carry out research, analysis, statistical reports, and studies aimed at implementing new commercial techniques within the commercial sector where SMILE MASTERS operates.
  2. In case of any controversy of legal nature, SMILE MASTERS may use your personal data to undertake legal defense strategies in order to safeguard it from any judgment, award, or conviction.

SECURITY AND PROTECTION OF YOUR PERSONAL DATA

The confidentiality of the Personal Data is guaranteed and they are protected by administrative, technical, and physical security measures to avoid damage, loss, alteration, destruction, use, access, or improper disclosure, for which reason ratification of the authorization is required of the use of your Personal Data to achieve the finalized ones that are mentioned in advance. Your Personal Data is located in an internal database, whose administration is through access keys that change periodically and whose access is restricted to authorized persons; Confidentiality agreements with its staff, among others.

PERSONAL DATA TREATED BY SMILE MASTERS

In order to carry out the purposes described in this Privacy Notice, we will also use personal identification, contact information, and work data to create more certainty in the transactions carried out by SMILE MASTERS and you.

ARCO RIGHTS

You have the right to access, rectify, and cancel your Personal Data, to oppose the treatment of them (collectively “ARCO Rights”). For this, it is necessary that you or your legal representative present a written request for the exercise of ARCO Law addressed to SMILE MASTERS, located at the address indicated above, or communicate via email to “contact@smilemasters.com”; in both cases, the acknowledgment must be given so that SMILE MASTERS is bound in this regard. Said application must contain the following information:

  • Names and surnames of you and your representative, if applicable.
  • Email address to receive notifications.
  • A simple copy of the official photo identification of you or your representative, if applicable.
  • The existence of the representation, by means of a public instrument or a power of attorney signed before two witnesses, as the case may be.
  • Clear and precise description of the Personal Data in respect of which it seeks to exercise some of the ARCO Rights.
  • Any element or document that facilitates the location of your Personal Data.
  • Signing the Request from you or your representative.

USE OF COOKIES

The server of SMILE MASTERS automatically recognizes and stores information such as the IP address/domain name of the visitor and any website that refers to our site. Most browsers will allow you to remove the use of cookies, block acceptance of cookies, or receive a warning before storing cookies.

SMILE MASTERS may also collect and store anonymous aggregated information about visitors to our websites. SMILE MASTERS may share such information with advertisers, business partners, sponsors, and other third parties to communicate to them, for example, the percentage of male/female visitors or the percentage of visitors belonging to a certain age.

CHANGES OR MODIFICATIONS TO THE PRIVACY NOTICE

SMILE MASTERS may modify, change, or update this Privacy Notice arising from new legal requirements, our own needs for the services we offer, our privacy practices, changes to our business model, or other causes. SMILE MASTERS is committed to keeping you informed of changes, modifications, or updates to the Privacy Notice.

SMILE MASTERS will notify of any changes, modifications, or updates to the Privacy Notice through its website www.smilemasters.com. SMILE MASTERS shall make such notification fifteen (15) days prior to the date on which the changes, modifications, or updating of the Notice of Privacy take place.

If you would like to visit the offices of SMILE MASTERS for the purpose of processing your personal data, you can do so at the address located at Cordillera de Los Andes No. 115, Col. Lomas de Chapultepec, 11000, Miguel Hidalgo, CDMX.

We put our telephone number ------- at your disposal so that you can contact our staff and resolve any doubts or clarifications regarding the use, storage, treatment, and management of your Personal Data.

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